When something breaks at home, you've already got someone to call.
A YourPlumber membership means priority cover for plumbing and heating repairs — with fixed, lower labour costs every time you call. Plans start from just £5.99 a month.
Set up in 2 minutes
Cancel anytime
No minimum term
1,000+ five-star reviews
A smarter way to stay looked after at home
Unexpected problems at home are stressful enough without worrying about who to call or what it’ll cost.
No nasty repair bills
Know what your labour costs will be before we even arrive. Fixed contributions, every time.
Cover that fits what you spend
From £5.99 a month, pick the plan that matches how often you’re likely to need us.
A local team, not a call centre
Which? Trusted Trader since 2014. When you call, a real person answers.
CHOOSE YOUR PLAN
Pick the level of cover that suits you
All plans include the same priority service and eligible repairs. The difference is how much you pay monthly and how much you contribute when you call us out.
Core
£5.99/month
£60 labour per repair
The lowest monthly cost. Pay a contribution when you need us — ideal if callouts are rare.
Cancel anytime, no minimum term.
Most popular
Plus
£7.99/month
£40 labour per repair
The smart balance. Just £2 more a month — but £20 less every time you call us out.
Cancel anytime, no minimum term.
Max
£17.99/month
No labour per repair
Complete peace of mind. No labour to pay when we visit — just materials where needed.
Cancel anytime, no minimum term.
HOW IT WORKS
Up and running in minutes
1. Pick the plan that suits you
Core, Plus, or Max — choose the monthly fee and contribution level that fits your budget.
2. Set up your direct debit in minutes
Secure payment via GoCardless. No long-term commitment — cancel anytime, no questions asked.
3. Call us when something goes wrong
Members get priority scheduling. We’ll aim to get someone to you faster than a standard booking.
4. Pay your fixed contribution — nothing more for labour
£60, £40, or nothing depending on your plan. Materials charged separately where needed.
WHAT’S INCLUDED
All plans include the same scope of cover
Included
Plumbing system repairs
Heating system repairs
Boilers and controls
Priority scheduling
Diagnostic and labour charges
Excluded
Boiler servicing*
Parts and materials
Upgrade work
Drainage issues
Gas fires and cookers
The vast majority of everyday plumbing and heating repair callouts are covered. The items above are specialist or less common scenarios. Not sure if your issue is covered? Just call us and we’ll tell you straight away — no obligation.
Please read the full terms and conditions before joining so you know exactly how your plan works.
Download Terms and ConditionsWHY HOMEOWNERS TRUST US
Trusted by households across Dorset since 2009
Not a national call centre. Not a faceless helpline. Just a local team that turns up and gets it sorted.
Which? Trusted Trader
Recommended 12 years running, since 2014
1,000+ five-star reviews
Google, Trustpilot, Which? & Checkatrade
But don’t just take our word for it!
This is what our customers say about us…
FAQs
Questions? We've got answers.
Got a question or two about our membership options? We’ve got you covered!
Your monthly fee gives you membership benefits: priority scheduling when you need us, and a fixed lower contribution toward labour on eligible plumbing and heating repairs. Think of it as knowing the cost before we arrive — rather than getting an unknown bill after.
It’s a fixed amount you pay toward the labour on a repair — £60 on Core, £40 on Plus, or nothing on Max. It keeps the monthly fee lower while still giving you a predictable, reduced cost compared to a standard callout. You’ll always know the figure before we do any work.
Yes — parts and materials are charged separately on all plans. Your membership covers labour. We’ll always quote for parts before ordering them, so there are no surprises.
Not every repair will be included. Membership is subject to eligibility rules, exclusions, and full terms and conditions. Some systems, faults, circumstances, or types of work may fall outside the scope of the plan. We recommend reading the full terms so you understand exactly how your membership works.
Your membership begins from the date your plan is activated, but some benefits may be subject to waiting periods or other conditions set out in the terms and conditions. This is important to make sure the plan is used fairly and works properly for all members.
No. It’s a membership plan — a direct arrangement between you and YourPlumber, not an insurance policy. That means no insurers, no claim forms, and no worrying whether something is “covered.” Just call us.
Not automatically. Pre-existing faults, known issues, or problems that existed before membership started may be excluded unless we have specifically agreed otherwise under a separate repair-and-cover arrangement. Full details should always be checked in the terms and conditions.
Routine servicing, annual checks, or other planned maintenance are only included where clearly stated as part of a separate service plan or add-on. Your standard membership should not be assumed to include servicing unless this is specifically shown.
Yes — there’s no minimum contract term and you can cancel whenever you like. If you’ve had an eligible repair carried out and cancel within 6 months of it, a clawback may apply to recover the difference between what you paid and the standard non-member rate. We’ll always set this out clearly in writing before collecting anything. If you cancel without having used the plan, you owe nothing.
Most people join after their first unexpected repair bill.
Don’t wait until something goes wrong.
If you want the lowest monthly outgoing, choose Core. If you’d rather save money every time you call us out, Plus is the one most of our members go for. And if you just want to know your labour is always sorted — Max gives you that peace of mind for less than 60p a day.
All plans are cancel-anytime. Set up takes about 2 minutes.
Not sure which plan? Call us on 01202 230070 — we’ll help you pick.
Ready…steady…quote!
Getting a quote from us is as easy as ABC!
PLEASE NOTE:
If you’re after a new boiler click here.
Or if you want to book a boiler service or gas safety check, click here.
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Call 01202 230070
